If you are:

Telecommunication/ICT Regulator, Broadcasting Authority/ Ministry of Telecommunications/Communications/Technology

• Hold public consultations with persons with disabilities and disabled persons organizations on developing accessibility policies and regulations

• Promote availability of accessible ICTs:

  • cell phones, including with predictive text and speech-to-text and text-to-speech functions

  • public phones, placed in accessible locations and at accessible heights for people in wheelchairs

  • fixed line phones, including Relay services for the deaf

  • broadcasting services, including TV closed captioning for the deaf and/or sign language interpretation

  • web sites, including those designed for use with screen readers

• Lead others to adopt accessible web sites by ensuring your own web site is accessible

• Encourage/promote (industry, private sector etc.) to develop/produce assistive technologies and related ICT equipment for persons with disabilities

In coordination with other sectors of government:

• Accessible e-government web sites as per W3C-WAI standards and promotion of accessible private web sites

• Accessible electronic documents across all areas of government

• Accessible emergency communications for disaster management (in coordination with Ministry of Interior, Homeland Department)

• Use of universal service/access funds to support ICT accessibility programs, e.g., in schools and vocational training centres

• Collect disaggregated data on ICT use by disability and type of ICT

• Fund the customization of basic assistive technologies tools in local language including text to speech, voice recognition and screen readers (in coordination with Ministry of Education)

• Require any public procurement of ICTs to purchase accessible ICT

• Provisions for reasonable accommodation for the work place

• Benchmarking, measuring and reporting progress on actions taken is an essential tool for policy makers to assess the effectiveness of country policies and programs