In all government areas, e-services accessibility guidelines need to be developped for:

• Hold public consultations with persons with disabilities and disabled persons organizations on developing accessibility policies and regulations;

• Accessible e-government websites as per W3C-WAI standards and promotion of accessible private websites;

• Accessible phone services;

• Accessible electronic kiosks;

• Accessible electronic documents across all areas of government;

• Accessible digital signage;

• Provisions for reasonable accommodation for the work place;

• Benchmarking, measuring and reporting progress on actions taken is an essential tool for policy makers to assess the effectiveness of country policies and programs.