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Audit and report on progress regularly to ensure compliance

Audit and report on progress regularly to ensure compliance


Edited by Hardik Bhatt, Chief Information Officer, Department of Innovation and Technology;  Karen Tamley, Commissioner, Mayor's Office for People with Disabilities, City of Chicago. Contributors: Danielle DuMerer and Matthew Guilford, Department of Innovation & Technology; Laurie Dittman and Joseph Russo, Mayor's Office for People with Disabilities, City of Chicago.

Reporting and auditing are common methods for ensuring compliance with statutes, regulations, ordinances, and organizational policies. A department or agency of the local government should be tasked with IT accessibility compliance. That agency should have sufficient authority to create enforcement procedures, conduct audits, and penalize non-compliant government entities and vendors. Some if not all of the individuals working in the compliance organization should have the technical expertise to participate in ICT project reviews.

Prior to the formal adoption of proposed accessibility standards, it is essential that the local governnment determine its current level of compliance. This will serve two purposes. First, it will help local governments determine if existing systems can be brought into compliance with the proposed standards, or if due to budget, technology or administrative limitations, the organization should take a going-forward approach to standards adoption. Second, it will allow local government to set obtainable goals and measure their progress from the time of implementation.